Privacy Policy
The Five
The Five respects your privacy and is committed to protecting your personal information.
1. Information We Collect
We may collect:
- your name
- email address
- phone number
- booking information
- payment details (processed securely via third-party providers)
- information you voluntarily provide through forms, enquiries, or coaching applications
2. How We Use Your Information
We use your information to:
- provide services and support
- respond to enquiries
- process bookings and payments
- improve our website and offerings
- send updates, newsletters, or promotional communications (you may unsubscribe at any time)
3. Confidentiality
We respect the sensitive nature of personal development work.
Any information shared during coaching sessions or workshops will be treated confidentially unless:
- disclosure is required by law
- there is a risk of harm to yourself or others
4. Third-Party Services
We may use trusted third-party platforms for:
- payments
- email marketing
- analytics
- bookings
- website hosting
These providers may collect and store data in accordance with their own privacy policies.
5. Cookies & Analytics
Our website may use cookies, analytics tools, and tracking technologies to improve user experience and understand website performance. You can disable cookies through your browser settings.
6. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. However, no online transmission or storage system can be guaranteed as completely secure.
7. Access & Corrections
You may request access to personal information we hold about you or request corrections where necessary.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be published on this page.
9. Contact
For privacy-related enquiries, contact:
The Five
Email: marisa@enterthefive.com.au